If you’ve never worked with a virtual assistant before, you probably have many questions about this type of staff member and how they can benefit your medical practice. So, to help you decide whether a VA is right for you, we’ve rounded up some of the most common questions about medical VAs. Read on for answers to these FAQs!

What Types of VAs are Available?

SaiberVet offers virtual receptionists and virtual scribes. These types of virtual assistants can help with different tasks to keep your office running smoothly. 

Virtual receptionists can assist with client calls, follow-ups, confirmations, reminders, emails, and other customer service-related tasks. Virtual scribes can transcribe patient records, create estimates, and customize patient treatment plans. 

What Are VAs’ Qualifications?

Virtual medical assistants from SaiberVet all hold medical degrees, are HIPPA certified, and are trained in IT security best practices. Additionally, all of our VAs complete training courses in patient care optimization and work-life balance that are specifically designed by our team.

Will I Automatically Be Assigned a VA?

Just like any other staff member, you’ll get to interview many virtual assistants to determine which candidate is the right match for your clinic. 

Will I Work With The Same Virtual Assistant Every Day?

You don’t have to compromise consistency by hiring a virtual assistant. With SaiberVet, you’ll work with the same virtual assistant every day and can develop a long-term working relationship. This will save you time, as you won’t need to worry about frequently onboarding new team members.

What Are The Benefits of Hiring a VA?

Hiring a medical virtual assistant can provide many benefits for your practice, including:

  • Optimized patient care
  • Shorter wait times
  • Improved patient communications
  • More efficient scheduling
  • Accurate treatment plans
  • Preventing staff retention problems
  • Preventing burnout for you and your staff
  • Faster hiring process
  • Cost efficiency 

For answers to any other questions about medical VAs, reach out to the team at SaiberVet today!